Contact information

Contact Information – PrimeAura

If you have any questions, concerns, or require assistance with your order, please feel free to contact us using the details below.

 

Customer Support

📧 Email: prime.primeaura@gmail.com

Response Time

• We aim to respond to all enquiries within 24–48 business hours
• Support hours: Monday to Friday, 9:00 AM – 5:00 PM (SAST)
• Excluding weekends and public holidays

Order Enquiries

When contacting us regarding an order, please include:

• Your order number
• The email address used at checkout

This helps us assist you faster.

Business Information

Store Name: PrimeAura

Operating Region: South Africa

Important Notice

PrimeAura operates as an online store. We do not currently offer in-store shopping or customer walk-ins.

Contact Updates

Our contact details may be updated from time to time. Please refer to this page for the most current information